Check-in is anytime during business hours. Customers must sign our customer agreement before checking in for any service.


Check-out is at 12PM Monday through Saturday. There is a late check-out fee of $12.50 per dog.


We have courtesy pick-up and drop-off on Sunday between the hours of 4PM-6PM. There is a Sunday check-out fee of $10 per dog. 

Can we schedule a tour?

We welcome visitors and understand that as good pet parents, you should meet the people who will care for your pet(s) and see where they will stay and play. This will ensure that you are comfortable when leaving them here at Fetch Pet Resort. No appointment is necessary for a tour; however, we prefer that you come between the hours of 10am and 4pm, Monday through Saturday.

How do I make a reservation?

For reservations please call (281) 852-2400

Do you require a deposit for reservations?

A $50.00 deposit is required per accommodation for our basic suites and a $100 Deposit required per accommodation for our Luxury suites with a minimum of 3 night stay (Luxury Only).

Can I bring my own food?

We do request that you bring your pets’ food from home to prevent them from getting any upset stomachs. This can be caused if food is switched over too rapidly during their stay. Every pet will be fed according to their regime at home; whether it be once, twice, three times, or free feed throughout the day.

Do you offer free food?

We no longer offer free house food. If a dog is eating our food, the fee is $2.50 per feeding.

Can we bring our own bedding and toys?

If you would like to bring your own bedding from home, please make sure it is labeled with their name and that it small enough to be laundered if need be.

We encourage you to bring in items such as a towel, small blanket, or even an article of clothing to make your pet feel even more at home during their stay with us.

Toys are always welcomed

What are your vaccinations requirements?

Each guest must meet our vaccination standards before admittance. Pets requiring vaccination updates must have the vaccination(s) administered prior to date of service or check-in. Individual circumstances may be considered with written documentation from a veterinarian.

Veterinarian certificate indicating the current vaccination proof of:

  • Rabies
  • Distemper (DHPP)
  • Bordetella Vaccine (Canine Cough)

Vaccination Requirements for Cats

Veterinarian certificate indicating the current vaccination proof of:

  • Rabies
  • Distemper (FVRCP)
  • Feline Leukemia

** Proof of vaccines MUST be submitted before your pet's arrival. Your veterinarian can easily email or fax this information to (281) 812- 9530

Can you administer medication?

We can administer any oral or topical medications that your pet may require at no extra charge. We recommend pets who require insulin to board with a veterinarian.

We do ask that all pet parents to inform our staff about any medications during the reservation process, so we are already prepared when it is time for your pet to come stay with us.

Please refrain from pre-pill pocketing or pre-wrapping any medications. We ask that you please keep medication in the original containers.

We do not accept pets that require insulin. They are recommended to be boarded at a vet, due to any emergency that may arise.

Why is there no staff member with the pets overnight?

Our Facility has monitored security and we have managers that will be alerted if in the unlikely event something was to occur they can be there within minutes.

Will my dog’s paw pads get raw and sore from day camp?

It is very common for dogs’ paw pads to be sore after spending the day having fun, especially when they first start coming.

Most dogs’ paws are not accustomed to playing all day, but it is only temporary, as they come more and more, their pads will get stronger.

What is Your Flea and Ticks Policy?

We require that all dogs attending daycare be on a flea and tick prevention. Yes, if your pet is found to have fleas or flea dirt, a mandatory flea bath will be given at the owner’s expense.

We try extremely hard to keep fleas away, but unfortunately 1 dog with fleas can pass them on to many others if they are not on an effective flea control program.

Any dog found with fleas will be given a mandatory bath and flea dip at the owner's expense.

What is your policy for non-spayed females?

Non-spayed females that are in Heat or pregnant females are not permitted for any services.

Why did my dog come home and have diarrhea?

“Stress Colitis” or inflammation of the colon, is a very common sign to see after your dog comes home. You may notice that your pet is happy to be back with you, but soon vomits or develops diarrhea. This can be associated with being in a new place, with new smells, new people and around new dogs.

Dogs may also develop mucus or blood in their stool with Stress Colitis, however it can easily be treated with either a bland diet (usually boiled chicken and white rice) or an antibacterial prescribed from your vet. It should clear up within 3-5 days.